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What Happens After You Order
It’s a straightforward process. We will be with you every step of the way. Here’s exactly what to expect once your order is placed.
The Process
Four Simple Steps to Your Finished Video
Order first, then send your brief. No complicated forms, no long waits.
01
🛒 You place your order
Choose your video package (5, 15, 30, or 60 seconds) and order through the Studio30 shop. Payment is upfront. Once your order is confirmed, you will be directed to send your brief.
02
📧 You send your video brief
After checkout, fill in the short brief form. Tell us what you want the video to say, your business name, website, and any details you want shown. Even a few bullet points is plenty. You do not need a script. We will also send a Dropbox upload link for your logo, photos, video clips, and brand colours. No login or account needed, just drag and drop.
03
🎬 We get to work on your video
Once we have your brief and assets, we get straight into it. Scripting, visuals, music, voiceover, and editing are all handled. You sit back and wait for your draft to land in your inbox. Most videos are turned around within a few business days.
04
✨ Review, tweak, and you’re done
You will receive your draft by email to review. You have up to 2 rounds of light edits, things like tweaking the text, swapping an image, or adjusting timing. Once you are happy, we will send you the final polished MP4, ready to share wherever you need it.
What to Have Ready
Quick Checklist
Don’t stress if you don’t have everything. We will let you know exactly what is needed once your order is confirmed.
🎯
Your Message
What do you want the video to say? A few bullet points or a rough blurb is all you need. We will shape it into a punchy script.
🎨
Your Logo and Brand Colours
A PNG logo (transparent background is ideal) and your brand colours if you have them. No logo? No problem. Just let us know.
📸
Photos or Clips
Any photos of your business, team, products, or space. Short video clips are welcome too. Don’t have any? We can source professional stock for you.
🌐
Your Contact Details
Website, phone, email, address, whatever you would like shown in the video. You choose what to include.
Any Questions?
We’re Here to Help
If you are unsure about anything, what to send, how to send it, or what to write in your brief, just ask. There is no such thing as a silly question and we are always happy to help you get it right.
Also worth a read before you order. The Important Info page covers what is included, the revision process, and what to expect. It is short and helpful.