🎬 What Happens After You Order

To make sure your video hits the mark, we’ll need a few quick details from you. Don’t worry, it’s a simple process, and we’re here to help every step of the way.

Please also make sure you read our IMPORTANT terms section, outlining what is and isn’t included in your order.


✅ What We Need From You

1. Your Business Info

Help us personalise your video by sharing:

  • The name that should appear in the video
  • Your website (if you’d like it shown)
  • Contact details you’d like included phone, email, address (any or all)

2. Brand Colours & Logo

Keep your video on-brand with:

  • Your primary brand colours (if any)
  • A high-resolution logo
    (A PNG with transparent background is ideal, but not required)

3. Photos & Video Clips

Help tell your story visually with:

  • Quality photos that represent your business, service, team, or space
  • Any short video clips are welcome too

4. Your Message

This is the most important part.

What would you like your video to say or promote?
You can send this as a short blurb, a rough script, or just a few bullet points whatever’s easiest. Since it’s a short video, we’ll keep it sharp and focused.


📤 How to Send Your Files

To keep things easy, we will send you a simple Dropbox upload link

No login or Dropbox account needed, just drag and drop your files straight from your computer.


🎥 What Happens Next?

Once we’ve received your content:

  1. We’ll get to work on your first draft
  2. You’ll receive a preview for review
  3. You get up to two rounds of light edits (like text swaps, image tweaks, or timing adjustments)

We’ll work with you to make sure the final video is just right.


Questions?

If you’re unsure about anything or run into trouble uploading files, just get in touch — we’re happy to help.